Shipping policy

At dixun-trade.com, we aim to provide a smooth and efficient shopping experience with our straightforward shipping policies. 

Shipping Locations

We currently ship to all states within the United States.
At this time, we do not offer international shipping outside of the U.S.

Orders are shipped from our U.S. fulfillment warehouse located at C/O 4705 Walker Ave, Ontario, CA 91762, and they are shipped via trusted logistics partners such as USPS, UPS, or FedEx, depending on the destination address.

Handling Time
Processing Time: Orders placed before 14:00 PM (Pacific Time, PT) are processed within 1 business day. During this time, we carefully prepare your items for shipment to ensure they are packed securely and accurately.

Transit Time
Once your order has been processed and shipped, the estimated delivery time is 3 to 7 business days, depending on your location within the United States.

Total Delivery Time
From the moment you place your order, you can expect to receive your items within 3 to 8 business days. This includes both processing and transit times.

Shipping Cost
We are pleased to offer Free Standard Shipping on all orders within the United States.
No minimum purchase is required.

Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. This allows you to monitor your shipment’s progress and know exactly when to expect delivery.

Delivery Issues
If you encounter any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately at dixun_trade@163.com. We are here to assist you and ensure your order arrives safely and on time.

Customer Service
Thank you for shopping with dixun-trade.com. We appreciate your business and are dedicated to providing you with the best possible shopping experience. If you have any questions or concerns, please do not hesitate to contact us at dixun_trade@163.com. Enjoy the convenience of shopping on our online store!